Contact Us
Get answers to all your questions related to billing, insurance coverage, the status of your screening results, and more by calling us at (855) 776-9436 or completing the form below. A Customer Care Associate will respond within two business days.
The NxGen MDx Team is Here to Assist You
Monday – Friday 8:30am – 7pm (EST)
Our Support Staff
When working with NxGen MDx, you have access to our experienced support staff ready to help with questions related to billing, insurance coverage, and more by calling us at (855) 776-9436 or clicking the link below. Patients should direct all questions related to billing by contacting us directly.
Review Your Results
To review and download results of your screening, visit our Patient Portal. For answers to questions about your account, billing, and screening status, contact our business office.
Locate a Provider
By filling out a form, we can help you locate a doctor that offers our testing or we’ll reach out to your doctor. It is our goal to get back to you within 24 hours. Click the link below to learn more.
Talk to a Genetic Counselor
As a NxGen MDx client, you’ll have access to personal genetic counselors who can help explain the results of your screens and provide insight on how to move forward. To schedule a personal conference to discuss your screen results, call (855) 776-9436 or click the link below.